Wifak Bank Closes 2024 in Style, Winning "Customer Service of the Year 2025" Award for the Third Consecutive Time
Wifak Bank is proud to announce that it has been crowned "Customer Service of the Year 2025" for the third consecutive time, a prestigious award that testifies to the bank's ongoing commitment to providing exceptional customer experiences and placing service quality at the heart of its strategic priorities.
This new distinction, awarded following a rigorous evaluation by ESCDA partners Qualimétrie and IPSOS, is a continuation of the remarkable performances achieved in recent years, reinforcing Wifak Bank's position as a leader in customer experience and a growth partner in the banking sector, particularly in the "Islamic Bank" category.
Winning the "Customer Service of the Year 2025" title is the result of a customer-centric banking strategy. Wifak Bank is committed to continuously improving the quality of its services and processes to optimally meet the evolving needs of its customers. This success is also due to the implementation of a continuous training and support program for the bank's team, ensuring personalized service and close relationships with each customer.
Wifak Bank reaffirms its commitment to pursuing its development and maintaining its role as a key player in Islamic finance, focusing on continuous innovation, proximity, and attentive listening to its customers' expectations.
With a strategic vision centered on its human capital and ethical commitment, Wifak Bank continues to write its success story, marked by achievements, with a goal: to take on challenges, innovate in a competitive environment, and strive for the creation, development, and consolidation of a culture of excellence.
