Digital Transformation in the Financial Sector: Talys Makes a Difference
According to an analysis by the Boston Consulting Group (BCG), based on a study of over 850 companies worldwide, only 35% of digital transformation projects fully achieve their objectives. This revealing rate highlights the complexity of these initiatives, particularly in heavily regulated sectors like finance, where operational constraints and technological disruptions intersect. It is precisely in this demanding field that Talys aims to make a difference: supporting financial actors in securing and succeeding in their digital transformation, by leveraging its expertise in data intelligence and governance solution integration.
Accompanying Financial Institutions for Over 18 Years
"Talys has been accompanying financial institutions for over 18 years on high-stakes transformation projects," explains Selim Mbazaia, Business Development Manager - MEA. Present in Africa, Europe, and the Middle East, this expansion is explained by a vision of digital transformation as a genuine enterprise project. "The success of a transformation project depends on the alignment between business strategy, information systems, and business uses," he emphasizes, as digital transformation is no longer limited to the implementation of a tool or the isolated digitization of a process. In this context, Talys supports financial institutions in diagnostic missions for their information systems, developing master plans, and defining enterprise architectures, in order to align technological choices with strategic and regulatory objectives.
Artificial Intelligence, Data, and Governance: Performance Levers
To respond to the growing complexity of financial projects and optimize the performance of its clients, Talys has integrated artificial intelligence into the heart of its consulting missions and solutions. "AI is mobilized to improve the quality of analyses, accelerate execution deadlines, and strengthen decision-making support, while maintaining a high level of reliability," specifies Selim Mbazaia. According to him, this approach remains differentiating in several regional markets, where the use of AI in financial projects is still in the structuring phase. Talys also supports its clients in implementing comprehensive data reliability strategies, covering both tools, internal organization, and governance processes. These efforts are part of a broader approach to re-engineering processes, risk mapping, and governance reinforcement, with the goal of improving overall performance while securing operations.
Digitalizing Credit and Recovery with the ICM Solution
Beyond consulting, Talys stands out through the development of technological solutions, including the ICM platform, designed to digitalize the entire credit cycle. Developed in Tunisia, this solution covers credit demand, risk assessment, detection of fraudulent transactions, decision-making, and recovery, including innovative uses such as fractional payment (BNPL). Recovery represents a major strategic challenge for financial institutions today. According to several sectoral analyses, including those relayed by the World Bank, manual recovery processes remain costly, poorly visible, and ineffective. In response to these limitations, Talys promotes a data-driven and automated approach to recovery. With ICM, financial institutions benefit from a 360-degree customer view, fully configurable workflows, personalized recovery plans, and real-time monitoring of actions and performance. This approach aims to reduce operational costs, improve recovery rates, and optimize the customer experience.
A Commitment to Continuous Improvement
Today, Talys supports a significant part of the regional financial ecosystem, from traditional banks to digital credit players. Each project fuels a dynamic of continuous improvement, driven by the teams and the R&D department, with a clearly stated ambition: to offer digital experiences that create value and enable financial institutions to durably strengthen their competitiveness.
