The Birth of a Leader in Tunisian Health Insurance
A Story of Innovation and Customer-Centricity
It all began in 2017 when Souhail Manai, then a general agent, partnered with Stanislas Leroy, an expert in health insurance, to create a brokerage firm that would become Olea Tunisie. Sharing a common passion for insurance and drawing from their international experience, they were driven by a single conviction: to introduce an innovative, digital, and customer-centric brokerage firm in Tunisia.
In 2020, the firm joined forces with the Olea Group, which shared the same motivations and brought international expertise and innovative solutions to the table. By 2024, despite the painful loss of Stanislas Leroy, Olea Tunisie had become the leading brokerage firm in the Tunisian health insurance market. The recipe for success was simple: personalized support for each client, whether a large corporation or a small business from any industry.
With the trust of its 150,000 beneficiaries managed annually, Olea has developed a deep understanding of employers' and employees' expectations. This enables the firm to define the most suitable contracts and benefit tables, offering the best quality-price ratio. Subscriptions can be made entirely digitally or in person, depending on the client's needs. Olea works with all insurance companies in the market and advises clients on choosing the most suitable partner to manage their portfolio.
Personalized Support to Retain and Protect Talents
After subscribing to a contract, clients receive individualized support from Olea's 30 specialized health insurance experts. The brokerage firm offers complementary services free of charge, such as SMS notifications for file tracking, online claims declarations, and individualized monitoring to alleviate HR responsibilities.
With Olea, each medical bill is tracked from collection to final settlement. A detailed report is provided to clients each year, outlining their consumption and including proposals for evolution. By honoring its commitments to clients, Olea Tunisie has achieved sustained and steady growth.
However, its ambition doesn't stop there. The brokerage firm continues to introduce more innovative solutions each year to its clients. In a context where Tunisians are increasingly seeking access to quality healthcare and reimbursement, health insurance is one of the most effective ways for employers to retain their employees. In the face of international competition in the job market, quality health insurance provides comfort and peace of mind to employees, making them less likely to seek new opportunities.
This observation is shared globally, with 73% of employees considering health benefits as one of the most important elements of their compensation package. By offering tailored solutions to employers' and employees' needs, Olea contributes to improving employees' quality of life and strengthening their loyalty.
Quality health insurance is a major asset for attracting and retaining talent, provided it is implemented by a reliable partner that is present daily alongside its clients. In just 7 years, Olea has demonstrated its capabilities in this area and is working hard to integrate new clients and innovations into its future results.
