Tunisia’s Retirees Can Now Withdraw Pensions 24/7 via ATMs with the Jirayti Card
Withdrawing a retirement pension in Tunisia is no longer tied to traditional post office hours. Starting Saturday, August 22, 2026, retirees affiliated with the National Social Security Fund (CNSS) and the National Fund for Retirement and Social Welfare (CNRPS) who hold the “Jirayti” payment card can access their pensions through postal and bank ATMs 24 hours a day, 7 days a week, the Tunisian Post announced.
A Strategic Shift Toward Automated Financial Services
This development marks a significant step in the modernization of public financial services in Tunisia. Cash withdrawals now serve as a gateway to a more streamlined, automated model that reduces reliance on in-branch visits. The system has been operational for six years as part of the “Sahili Jirayti” program, initially launched during the health crisis to minimize physical contact and unnecessary travel. Today, it represents a broader push toward digital convenience and operational efficiency.
Operational & Customer Experience Benefits
For the Tunisian Post, the move delivers tangible operational advantages. By routing transactions through a continuously available ATM network, the institution can better manage customer flow, particularly during peak pension payout periods when demand typically concentrates over just a few days.
Beyond logistics, this shift redefines the relationship between the institution and its users. Service availability has become a core component of the customer experience. The focus is no longer solely on disbursing funds, but on empowering beneficiaries to access their pensions when and where it suits them best.
Eligibility & Access Conditions
While the service offers unprecedented flexibility, access remains subject to specific criteria outlined by the Tunisian Post:
- Must be an individual affiliate of the CNSS or CNRPS
- Must hold a valid national ID card ending in 0 or 1
- Must possess an active “Jirayti” payment card
Tunisia’s Expanding Digital Payment Infrastructure
This pension withdrawal update aligns with Tunisia’s broader digital financial transformation. According to the Central Bank of Tunisia’s (BCT) Tunisia Payment Factsheet, the country recorded 6.151 million bank cards in circulation during the first half of 2026. Additionally, Tunisia’s financial infrastructure now supports approximately 3,300 ATMs and cash deposit machines (CDMs), underscoring the nation’s steady progress toward a more accessible, tech-driven payment ecosystem.
For retirees and financial service users in Tunisia, this 24/7 ATM access marks a pivotal step toward greater convenience, reduced wait times, and a more user-centric approach to public pension management.
