Alpha Hyundai Motor Wins Prestigious "Customer Service of the Year 2025" Award for the Fourth Consecutive Year
Alpha Hyundai Motor, the official distributor of South Korean automaker Hyundai in Tunisia, continues to assert its leadership in the Tunisian market by winning the prestigious "Customer Service of the Year 2025" award for the fourth consecutive year. This distinction recognizes the brand's commitment to offering exceptional service quality and maintaining a durable trust relationship with its customers.
In 2024, Hyundai consolidated its position as the leader of the Tunisian automotive market (YTD), reaffirming its role as a reference for consumers. With a range of modern, reliable, and locally adapted vehicles, combined with an impeccable service strategy, Hyundai has established itself as an unavoidable choice for Tunisian motorists.
"This title reflects the passion and dedication of our teams to provide world-class service that meets the expectations of each of our customers. Our goal is to transform every interaction into a positive and memorable experience. Being elected Customer Service of the Year for the fourth consecutive time is a great pride, but also a responsibility that pushes us to go even further. I would like to take this opportunity to thank the entire Hyundai Tunisia team for their confirmed commitment to customer satisfaction, and also our customers, to whom I would like to say: you are our reason for existence, you are the ones who push us to surpass ourselves, to innovate and constantly improve our services. This award is also yours, as it testifies to the trust and loyalty you have given us," said Mehdi Mahjoub, Executive Director of Hyundai Tunisia.
Hyundai has an extensive network of 20 agencies across Tunisia, ensuring proximity and responsiveness that make a difference. Furthermore, with a 5-year warranty, the brand reassures its customers about the quality and durability of its vehicles, providing them with a distinct sense of tranquility.
In parallel with this distinction, Hyundai has also been honored with other prestigious titles this year, including the "Best Sales Progress" label, the "Best Marketing Award", and the "Best PR" label, highlighting its exceptional performances in terms of products and services, as well as its marketing and communication strategies.
This new title adds to a series of recognitions that testify to Hyundai's ability to anticipate its customers' needs and constantly innovate, both in terms of products and services. By putting its customers at the center of all its actions, Hyundai aspires to remain a model of excellence and innovation in the Tunisian automotive industry.
