532 Business Leaders Gather to Celebrate Excellent Customer Service in Tunisia
On December 19, 2024, 532 business leaders and their teams convened at a hotel in Gammarth to celebrate the sixth edition of the Élu Service Client de l'Année 2025 event.
With a 33% increase in the number of winners, the Excellent Service Customer of the Year Award (ESCDA) signals significant growth in customer service among Tunisian enterprises, according to Kais Aidi, the event organizer.
This Tunisian event involves a selection of companies that submit their applications to have their customer services evaluated. Following a methodology that includes phone calls and exploratory visits, ESCDA consultants send detailed reports after a meticulous evaluation process.
At this annual gathering, the winners are invited to receive trophies, a credible sign of understanding between the customer and the company.
