Artificial Intelligence in the Workplace: A New Era
The concept of artificial intelligence (AI) is everywhere, fascinating and unsettling us, while promising revolutions. However, beyond the discourse, a question remains: what is the real state of AI usage in businesses?
A Clear Answer from OpenAI
The annual report published by OpenAI in early December 2025 provides a straightforward answer. The conclusion is clear: AI is no longer an experimental gadget, but a full-fledged work tool. Titled "Report on the State of Artificial Intelligence in Business," this document is based on a survey of 9,000 employees from nearly 100 companies worldwide. It paints a picture of massive, structured, and deeply rooted adoption in daily professional practices.
A Symbolic Milestone
In 2025, OpenAI reached the symbolic milestone of one million professional clients. This milestone, according to the company, places its platform among the fastest-growing professional solutions in recent history. This figure not only translates to commercial success but also reflects a profound transformation: companies no longer use AI "to see what it does," but to produce, decide, and optimize.
From Experimentation to Sustainable Integration
The era of isolated testing seems to be over. AI is now integrated in a sustainable and structured manner into business processes. This maturity is measured by the intensity of use.
- In the professional space, the weekly volume of messages exchanged via ChatGPT Enterprise has increased eightfold in one year. A strong indicator: employees no longer engage in occasional interactions; they rely on AI daily to accomplish their tasks.
- Tangible productivity gains are no longer theoretical. They are measured, quantified, and claimed by users themselves. On average, surveyed employees estimate gaining between 40 and 60 minutes per day thanks to AI. Some intensive profiles even report saving over 10 hours per week.
Quality of Work and Time Savings
Beyond time, it's the quality of work that's highlighted:
- 85% of employees claim to produce better-quality work,
- 87% of IT professionals report faster incident resolution,
- 85% of marketing teams finalize their campaigns more quickly,
- 73% of engineers accelerate code delivery.
Sectoral Usage Variations
However, AI is not deployed uniformly across sectors. Technology, healthcare, and manufacturing are experiencing spectacular growth, while professional services, finance, and tech remain the areas where AI usage is already most mature and widespread.
This observation highlights that artificial intelligence adapts to the specific needs of each sector, becoming both a productivity tool and a strategic lever for innovation and process optimization.
A Paradigm Shift
These figures reflect a shift. Artificial intelligence is no longer perceived as a threat or a technological curiosity but as an operational lever. It is now at the heart of organizations, changing rhythms, methods, and performance standards.
In the background, OpenAI's report tells a broader story: that of a changing work world where AI becomes a silent but omnipresent partner.
